Terms & Conditions

Last updated: January 2026

Welcome to Thevoiper. By accessing or using our website and VoIP services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree, you should not use our services.

1. Services

Thevoiper provides Voice over Internet Protocol (VoIP) phone services to businesses, including local, international and toll-free numbers, IVR, PBX, call recording and advanced call-routing features. The specific features available to you depend on the plan you select.

2. Accounts & eligibility

To use our services you must provide accurate, complete registration information and keep it up to date. You are responsible for safeguarding your account credentials and for all activity that occurs under your account.

3. Billing & payments

  • Plans are billed monthly at the rates published on our Pricing page.
  • There are no long-term contracts — you may cancel your service at any time.
  • Unused rollover minutes may carry forward for up to six billing periods, where applicable to your plan.
  • Toll-free numbers are available without monthly commitments or terms.

4. Number portability

Existing toll-free numbers may be transferred to Thevoiper. Numbers assigned by Thevoiper may be transferred to another carrier after a minimum of 90 days of paid service, subject to applicable regulations.

5. Acceptable use

You agree not to use our services for any unlawful, fraudulent or abusive purpose, including unsolicited communications, harassment, or any activity that disrupts our network or violates the rights of others.

6. Service availability

We strive to provide reliable, high-quality service, but we do not warrant that the service will be uninterrupted or error-free. VoIP services depend on your internet connection, which is outside our control.

7. Limitation of liability

To the maximum extent permitted by law, Thevoiper shall not be liable for any indirect, incidental or consequential damages arising from the use of, or inability to use, our services.

8. Changes to these terms

We may update these Terms from time to time. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

9. Contact

Questions about these Terms? Reach us at info@thevoiper.com or call 1-844-681-3250.